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Privacy Policy

Last Updated:  February 2025

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1. Introduction

New Leaf Vision Ltd is committed to protecting the privacy and personal information of our customers, website visitors, and partners. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website https://www.newleafvision.com, or engage with our products and services.

By using our website or services, you agree to the terms of this Privacy Policy.

 

2. Information We Collect

We collect the following types of information:

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a. Personal Information

Information that can identify you directly or indirectly, including:

  • Full name
     

  • Email address
     

  • Mailing address
     

  • Phone number
     

  • Payment details (billing info, not stored)
     

  • Any correspondence or inquiries
     

b. Non-Personal Information

  • IP address
     

  • Browser type
     

  • Device information
     

  • Website usage data (e.g., pages visited, time on site)
     

c. Cookies and Tracking Technologies

We use cookies and similar technologies to improve user experience, analyze traffic, and personalize content. You can control cookies through your browser settings.

 

3. How We Use Your Information

We may use your information to:

  • Respond to inquiries or service requests
     

  • Process orders and transactions
     

  • Provide customer support
     

  • Send updates, promotional materials, or newsletters (with consent)
     

  • Improve our website and services
     

  • Ensure compliance with legal obligations
     

 

4. Sharing Your Information

We do not sell your personal information. We may share information with:

  • Service providers (e.g., payment processors, shipping partners)
     

  • Legal authorities if required by law or court order
     

  • Business partners (only with your consent)
     

 

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law.

 

6. Your Privacy Rights

Under applicable Canadian privacy laws, you have the right to:

  • Access the personal information we hold about you
     

  • Request correction or deletion of inaccurate data
     

  • Withdraw consent at any time
     

  • File a complaint with the Office of the Privacy Commissioner of Canada (OPC)
     

To exercise your rights, please contact us at: info@newleafvision.ca

 

7. Security Measures

We implement appropriate technical and organizational safeguards to protect your information from unauthorized access, loss, misuse, or disclosure.

 

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies.

 

9. International Data Transfers

Although we operate primarily in Canada, some of our service providers may be located outside the country. By using our services, you consent to the transfer of your data outside Canada, where privacy laws may differ.

 

10. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with a revised "Effective Date." We encourage you to review this policy periodically.

 

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact:

New Leaf Vision Ltd.
5360 Lost Lake Road
Nanaimo, BC V9T 5E8
📞 1-866-886-3040
📧 info@newleafvision.ca
🌐 www.newleafvision.com

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